What are the drop-off and pick-up times?

In most cases, the delivery will be at least 1 hour prior to your party start time.

Pick-up time will be sometime Between 7 pm - 9 pm.


Do you deliver and set up?

Absolutely! Delivery, set up and pick up are included in our pricing. We will set up each bounce house and make sure that it's clean and in good working condition. Set up takes about 15-20 minutes and requires a 120V circuit with a minimum 15 amp breaker which is standard on most homes. Also, we provide free delivery for any address within 20 miles of zip code 33610. Any address over the 20-mile radius will incur a $1.00 Per Mile fee for every mile, not just the additional Miles.

 Also If Over 30 Miles Radius Fees Are Then Added Round Trip. 

 

What are the bounce house rules?

Adult supervision required at all times. No shoes, eyeglasses, food, gum, candy, markers, crayons, pens, toys or drinks. No wrestling or fighting. No Silly String!


What type of surface is needed?

The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering in the note section for Grade A which surface your using for us to supply proper equipment.


What do I do in the event of inclement weather?

We know that the weather here can be unpredictable and very harsh at times. We don't want to run the risk of injury to the children or damage to our equipment. So our policy is very simple. (Hopefully, you will try to reschedule and we will do our best to accommodate the request). However, once we deliver and set up the product, no refund is available. There is also a risk in high wind situations.

Although it does not happen often, there are times when we will have to decline setup if we feel it would be unsafe to use the equipment.

Winds in excess of 15 - 20 mph would prevent us from safely anchoring the unit.


Are deposits required?

Yes, Deposits are required. Deposits are nonrefundable. The deposit may be used on future rentals scheduled within 6 months.

 

Can I get a refund if I cancel my order?

Sorry. The customer assumes the responsibility for the purchase, and no refunds will be issued. (unless extraordinary circumstances arise).

 

PRIVACY STATEMENT

 

----

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing (if applicable): With your permission, we may send you emails about our website, new products, and other updates.

 

 

SECTION 2 - CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, fill out a booking form, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

 

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Gradeapartyrentals@yahoo.com 

 

 

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

 

Payment:

 

If you choose to complete your purchase online our merchant at the time will then stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Links

 

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

 

SECTION 4 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

SECTION 5 - AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

SECTION 6 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to rent products to you.

 

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Gradeapartyrentals@Gmail.com or by mail at Grade A Party Rentals

 

[Re: Privacy Compliance Officer]

 

[1717 E Busch Blvd Suite E, Tampa, FL 33612, United States]

 

----

FAQ

1717 E Busch Blvd Suite E Tampa, FL 33612

Phone Number : 833-347-2332

Email: Gradeapartyrentals@yahoo.com

  • w-facebook
  • Black Instagram Icon