Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high.
Yes, You must have a green space from the parks and recreation.
You must also rent our generator or bring your own as you can not use the parks power.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
No. We no longer operate from an office all bookings are done on this website.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
No. All rentals must be done at least a day ahead.
Credit Cards or Debit Cards. NO CASH PAYMENTS
None of your funds will be refunded if you cancel your order. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Yes all orders require a $50 Credit Card deposit.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
ALL payments can be made on this website.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.