Yes, however, it is important to note that there may be additional expenses associated with areas located further away. Additionally, it is crucial to keep in mind that the prices quoted do not include applicable sales tax.
Absolutely, please do keep in mind that the travel fees could be on the higher side owing to the rising cost of gas and the possible requirement for an additional truck and labor.
It is important to note that while we offer inflatable rentals, generators are not included. Additionally, many parks do not provide electricity, so we recommend either leasing a generator from us or bringing your own to ensure uninterrupted fun and enjoyment.
The timing of our setup depends on the number of rentals scheduled for that day. Typically, we aim to arrive 1-3 hours before the rental time begins. However, if we anticipate a busy schedule with many rentals, we may need to set up as early as 4 hours before the start time. In such cases, we will send an email the Friday before, providing a time chart of our estimated arrival and requesting confirmation that someone will be available at the party location.
We apologize for any inconvenience, but we are unable to accept reservations made over the phone. In addition, our office no longer welcomes walk-in visitors for the time being. We kindly request that all reservations and payments be completed via our online platform, which is designed for your convenience and ease of use. We appreciate your understanding and cooperation in this matter as we strive to provide the best possible service to our valued customers.
Certainly. The inflatable unit remains inflated constantly thanks to the blower. However, it deflates once it's disconnected. That's why it's necessary to have an outlet within a 50-foot radius of the unit or a generator. Longer cords can cause your circuit breaker to trip, thus we bring our own heavy-duty cords as a precaution.
We're sorry, but all equipment rentals need to be arranged at least 24 hours in advance of the desired start time. This allows us to ensure that the equipment is available and in good working order for your intended use.
Given the unpredictability of Florida weather, we prioritize safety above all else. To that end, we continuously monitor the weather and reserve the right to cancel reservations during periods of extreme weather, such as heavy rain or high winds. If we anticipate unfavorable conditions on the day of your rental, we will offer you the option to proceed or cancel. Should we ultimately cancel, we suggest rescheduling, but if that's not feasible, we can issue you a rain check that remains valid for up to a year.
Please note that if you decide to cancel the event without rescheduling or accepting a raincheck, there will be no refunds. Furthermore, if you choose to have the equipment delivered on a rainy day and use it, there will also be no refunds or raincheck credits issued, even if you are only able to use the inflatable for a short period of time.
As per the rental agreement, if you decide to cancel your order, none of your payments will be reimbursed. If you cancel before your rental is delivered, you will receive a rain check that is good for 1 year. However, once the equipment has been delivered and set up, there will be no rain check or reimbursements, as stated in the rental agreement.
For the safety and convenience of our customers, we require that all payments for orders placed through our service be made securely and solely on our website. We do not accept any alternative payment methods.
Additionally, you can purchase our damage waiver to absolve you of liability for any Unintentional harm.