FAQ

No. We no longer operate from an office all bookings are done on this website.
We understand that Florida weather can change quickly, And since we do not claim to be able to predict the weather or have any control over the weather, we monitor the weather as we believe in safety first: During periods of severe weather conditions (i.e. rain, heavy rain, high winds, etc.), for safety reason, we reserve the right to cancel your reservations. On the day of your rental, if weather conditions are predicted to be adverse, we may give you the option of accepting delivery or not. If the rental is ultimately canceled, we prefer that you reschedule. If rescheduling is not possible, Don't worry; we can give you a rain check to return within a year. Just a reminder, There is no refund if you choose to cancel your event on your own.
On the other hand, if the customer insists on having goods delivered, there will be no refunds or raincheck credits issued regardless of how long you were able to use the inflatable! Please NOTE: If the inflatable gets wet, everyone must exit. Never use during high winds, gusty winds, thunderstorms, or lightning. The unit can turn over in high winds, even if anchored, resulting in severe injuries to the users. Do not resume use until adverse weather conditions have ceased. Always follow the manufacturer's guidelines located on the unit itself. Once wet, inflatables become very slippery and dangerous. Once the rain stops, you can dry the unit with towels. Once dry, the inflatable will be safe to use.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
If you have any other questions, please feel free to call us any time at: 833-347-2332


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